HOME Hotel Phu Nhuan

Room was excellent. Customer service was so so... location was bad, in a very quiet area with not many shops around. Overall was an ok experience.

Clean. House keeping staff are ver nuce

Small room. Bad customer service

Our room was nice and it’s close to the airport

The staff were not very kind or welcoming. The hotel is close to the airport but far away from everything else.

The bed is incredibly comfortable and great blackout curtains, so you can get a very good night's sleep here.

The lobby smells horrible, but luckily it doesn't travel into the elevators or rooms.

The room was clean and comfortable. The staff were very friendly, and communication was easy. What I really liked was the free coffee available downstairs.

Excellent hotel with great customer service close to the airport. The hotel is decorated beautifully and has great customer service. They have a nice set up in the lobby that offers complimentary iced tea, instant noodles, water, peanuts, and coffee. It's a nice touch. Good internet. There is a nice outdoor seating area and restaurant. The room was clean and the bed was comfortable.

It would have been nice if the coffee bar had at least one non-dairy milk option and if the restaurant had at least one fully vegan meal option.

Close to airport. Located in a quiet residential area. Walking distance to Tran Quang Dieu shopping street. Good size, modern designed room. Free access to instant noodles.

Restaurant food wasn't great.

The wi-fi is not paid, it's free. It's also fast. Room clean and comfortable bead. Car parking in front on street.

1. On more than my last 5 visits I have noticed you are immediately hit with a dead rotting mouse smell. A terrible first impression, it has also ruined a couple of nice evenings out coming back from an enjoyable dinner. In Ho Chi Minh which has a terrible mouse/rat problem throughout the city, as a hotel owner myself, I know a common area for a mouse to get stuck and die is the elevator shaft. On the 3rd or time complaining about the smell it was clear it was in the elevator shaft because it was overwhelming stench. You get to your room and you forget about it if going up, if coming down I told the front desk about it on all occasions. On the 3rd stay I say I want a manager to call me and talk to me about it "or I am going to do a bad review", I even have the hotels direct chat app Zalo but never heard from management. Even after showing front desk staff that I just left a 1 Star on Google at the Check Out counter on last visit. I even took the time to explain that i know elevator companies are expensive but your own maintenance guy should be able to do it, here's how: Put both elevators on the 2nd floor or higher. Temporarily kill elevator power, use manual key on metal elevator doors in lobby to open the doors and clean out dead mice. It could be done in 5 minutes. They don't do it, they just keep taking money. They are losing money too, on all occasions I opted for the INCLUDED BREAKFAST which I believe adds 200,000 plus to each of my last 5 or 6 bookings. They even give me a coupon for a free cocktail in their bar the last few times. I never use EAT THE BREAKFAST because smelling the DEAD MOUSE in the elevator shaft first thing in the morning, kills your appetite. For the same reason I skipped the free drink most of the time. The are killing their own bar and restaurant revenue, if these outlets are theirs, let them continue to shoot themselves in the foot.

Booked for 3 reasons—proximity to the airport, peace and quiet, and impeccably designed interiors.Grab is cheap and easily available so if you want the ability to engage the busy, crowded HCM streets and retreat when you’ve had enough, you can do it from here.

We stayed here for 1 night only in between a domestic and international flight, arriving around 5pm and leaving around 6am. Hotel is perfect location for the airport, less than 10 mins by car. From what we saw, the hotel was beautifully decorated. Staff were friendly and efficient. Room had everything we needed for a short stay. Complimentary coffee, juice and instant noodles are available 24/7 in the reception area which I thought was a nice touch! Bed was comfortable and shower was the best we had had in Vietnam. Robes and slippers were also provided.

No access to apps on the TV, so restricted to cable channels. We tried to go to the hotel bar/restaurant around 10/11pm but reception told us it was closed already. We struggled a little to find somewhere to go for dinner/drinks but this wasn’t that surprising as the area is much less tourist-oriented than the centre of the city. Everything in the area was closed by about 10pm. This wasn’t a huge issue for us as we chose this hotel for its proximity to the airport.

Friendly staff and it was clean!

Our shower gel ran out but apart from that everything was perfect! Not walking distance to the centre but the taxis are so cheap it doesn’t matter.

Located 10mins drive from the airport it was ideal for short stay. Even for longer stays it’s not expensive to travel into the district 1. Would recommend and book again next time.

Not much I don’t like. I would had like a safe inside the place esp for those people wanting to stay more than a day.

Absolutely loved everything about the hotel! The room was spacious, super clean, and the service from the staff was top-notch. You can really tell they take pride in the place—everything about it felt just right and welcoming.Only tiny hiccup was that there wasn’t any hand soap in the room, and no info on how to contact the reception from the room phone. One small suggestion: upgrading the power sockets to include USB ports would be a game-changer, especially for international travellers who might not have a travel adapter on hand.Overall, a great stay—I’d definitely come back!

Absolutely loved everything about the hotel! The room was spacious, super clean, and the service from the staff was top-notch. You can really tell they take pride in the place—everything about it felt just right and welcoming.Only tiny hiccup was that there wasn’t any hand soap in the room, and no info on how to contact the reception from the room phone. One small suggestion: upgrading the power sockets to include USB ports would be a game-changer, especially for international travellers who might not have a travel adapter on hand.Overall, a great stay—I’d definitely come back!

Very clean & modern. Good location for near the airport.

Hard mattress

New hotel / room near airport. Elegant, modern and spacious design. The bed was comfortable. A good value for money

I like the room....clean and neat.

Space a bit small and squeezed to fit in your luggages if you have more than 2 big one.

I know we shouldn't expect it, but over nearly three months travelling around five countries staying in many affordable hotels, this is the only one where no one spoke English well enough to answer the simplest of questions. Yet it presents as a very cool hip place. Comfortable enough.

The bedroom is super comfortable!

Do not book breakfast if you have any food allergies or preferences. We showed a translation of what i couldn't eat but they came out with lots of it on the plate anyway. So we asked to cancel the breakfast as we couldn't eat anything anyway, but they said no.

The hotel is beautiful and the rooms very stylish and you can get quickly to main attractions. You have free cold drinks/coffee and so:). Definitely worth a stay!

The room is rather small and during evening the location is rather quiet so that for late dinner you better grab a Grab. The floor could have been a bit cleaner, but all rest was clean and tidy:)

Our room was very spacious and clean , staff where very helpful